Consulting O.K.
A profitable business is one where you have numerous clients satisfied with your excellent service. Quality service entails the seamless collaboration of your professional team. And a professional team is one where each member distinctly understands their role and responsibilities.
Service Excellence Solutions
Improving Your Service and Processes
Specializing in elevating service quality and simplifying operations. We focus on analyzing and optimizing your processes and provide clear guidelines for your team and offer staff training to ensure seamless implementation.
Assisting Your Establishment's Launch
From idea to opening day, we're here for you every step of the way. Whether it's a hotel or spa, we've got you covered. Our comprehensive services include organizing business processes, training staff, crafting business plans, obtaining approvals, setting up operations, and ensuring a smooth launch for your new venture.
Operational audit
Our operational audit services provide practical, actionable steps to enhance management efficiency, streamline operations, and elevate the quality of service your business delivers.
Consultation: Personalized Assistance
If you're unsure about your needs, our consultation service provides personalized support. We'll figure out what you require and assist you every step of the way.
Our Clients
Service: Operational Audit
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Outcome: Increased company efficiency, reduced costs, and enhanced service quality.
The Fehér KÅ‘
Hotel & Restaurant
Service: Launch Preparation Assistance
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Outcome: A comprehensive plan has been developed for the hotel owners to prepare for opening, including tasks such as material provision, marketing strategy, financial management, organizational structure, and business processes.
Service: Enhancing Service and Processes
Outcome: Improved coordination among clinic departments, resulting in enhanced service effectiveness and quality.
Service: Enhancing Service and Processes, Operational Audit
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Outcome: Enhanced company efficiency through improved internal interaction, resulting in elevated service level and quality.
Service: Together with the team, the health resort was prepared to be fully launched.
Outcome: The level of services and infrastructure of the complex is currently considered one of the best in Ukraine.